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Storm Intelligence/Claims Guide
Claims Guide6 min readApril 21, 2026

Baseball-Sized Hail: Your Wisconsin Insurance Claim Survival Guide

The window to file is narrowing. Adjusters are stretched thin across 17 counties. Here's exactly what to document and when to call a lawyer.

By NEED AI Storm Intelligence

Baseball Hail Is Different — Here's Why Your Claim Strategy Changes


2.75-inch hail is not a nuisance event. It is a roof-replacement event. The problem is that insurance carriers know this — and their adjusters are trained to document minimum damage to minimize payouts.


This guide tells you exactly what to do, in order, before you talk to any adjuster.




Step 1: Document Before You Touch Anything


Do not let any contractor on your roof before you document the current state.


What to photograph:

  • Every section of the roof (use a drone if possible)
  • Gutters — hail creates round, uniform dents that are diagnostic
  • Window screens — tell-tale circular impact patterns
  • AC condenser units — hail damage is visible and measurable
  • Vehicles — dent patterns help establish hail size

  • Keep a log: date, time, photos, weather service reports. This becomes your claim file.




    Step 2: File Your Claim — Today


    Wisconsin does not have a statutory deadline for storm claims, but most homeowner policies require "timely reporting." The working standard is 30–60 days. Do not wait.


    When you call your carrier, get:

  • A claim number
  • The adjuster's name
  • An estimated inspection date
  • Everything in writing



  • Step 3: Understand What Adjusters Look For


    Insurance adjusters assess hail damage by looking for:


    1. Impact density — number of hits per 10 sq ft test square

    2. Granule loss — asphalt granules knocked off shingles indicate penetration depth

    3. Mat exposure — bare mat after granule loss is a replacement indicator

    4. Functional vs. cosmetic — carriers will try to categorize everything as "cosmetic"


    2.75" hail on a roof more than 7–8 years old will almost always result in functional damage. If your adjuster says "cosmetic only," call (888) LAW-AI before accepting that position.




    Step 4: Know the Red Flags for Bad Adjusters


  • Inspection takes under 30 minutes (a thorough inspection is 45–90 minutes minimum)
  • Adjuster documents less than 8 hits per 10 sq ft on a compromised area
  • Offer arrives within 48 hours (rushed = minimized)
  • Offer does not include full replacement, only repair
  • Adjuster uses ACV (Actual Cash Value) when your policy says RCV (Replacement Cost Value)

  • Any of these? Call (888) LAW-AI. A public adjuster or attorney working on contingency costs you nothing upfront and consistently produces 2–4x higher settlements.




    The NEED AI Intake System


    When you call any of the NEED AI numbers — (262) HAIL, (844) CLAIM, (888) LAW-AI — you reach Rita, a specialized AI intake agent.


    Rita is not a bot reading a script. She's a real-time AI running on NVIDIA hardware locally. She asks the questions that matter:


    "Has your insurance company acknowledged the claim in writing?"

    "When was your roof installed, and do you have the original permit?"

    "Did your adjuster use a drone, or only a visual inspection from the ladder?"


    The answers feed a priority engine that determines whether you need a standard contractor, a public adjuster, or a storm attorney.


    Zero hold time. 24/7. Call now.


    Rita answers now — zero hold time

    Call any NEED AI number for instant AI intake, priority scoring, and professional routing. 24/7.